Security

How Airshare protects your information

The security of your information is a top priority. Airshare encrypts data to guard against unauthorized transactions and access to your personal information. If you suspect that there has been unauthorized activity on your account, please contact us immediately at support@airshare.com and know that we're here to help!

No financial data stored

Airshare does not store any financial data. We don’t store credit card information, bank account numbers, social security numbers, etc. Financial data we do request through the Airshare app or website is encrypted and passed securely to our world-class financial partners. Additionally, Airshare requires that users validate all credit and debit card information, including the three-digit CVV code (every transaction).

Account protection

If you’ve lost your phone or suspect that it is being used in an unauthorized way, you can prevent access to your Airshare account by contacting us at support@airshare.com to request that we suspend your account. Once you resolve on your end (e.g. find or purchase a new phone), we can re-enable your account.

Keep yourself safe

Airshare is designed for gift-sharing between friends and people who trust each other. Avoid sending Airshare gifts to people you don't know. Airshare does not offer buyer or seller protection.

Business usage of Airshare requires an application and explicit authorization. For more information, please see the Airshare Merchant Services Agreement.

Security support

We’re here to help. If you have any questions or concerns about security, please contact us at support@airshare.com. Airshare's dedicated team is committed to providing you with the best experience possible. We do our best to respond to any customer service or technical support issues quickly, efficiently, and with care.

Responsible Disclosure

If you are a security researcher and would like to report a vulnerability that you've found, please contact us at support@airshare.com.